5 Luxury Marketing Strategies – increase your conversions

There’s a reason Gucci doesn’t do infomercials for tiger print duffels. That Equinox doesn’t offer a discount for January first’s newly health-obsessed. That anthropomorphic Hamsters break dance in front of Kia Souls instead of Range Rovers. Advertising for luxury brands tends to focus on, well, luxury. The happiness they inspire. The quality. The sheer opulence that becomes a piece of one’s life when he or she buys free-range leave-in conditioner infused with dolphin tears, or an ornate bottle of some top-shelf botanical cordial. Whether you’re storyboarding a TV spot or building out an ad group, your target audience needs to feel as though your product or service is a physical manifestation of luxury. Now, this sort of strategy (creating the appearance that your product embodies some specific quality or trait) is not exclusive to luxury brands. Taco Bell, for example, is most certainly not a luxury brand, but their marketing efforts (and new product development), are wholly focused on the late-night munchies-sufferers among us. The language and images used in Taco Bell’s marketing materials speak to these consumers; there’s very little pomp, just an often-entertaining reminder that there’s no better place to shove eleven cheap tacos made out of Doritos and meatstuff into your face hole. The ad above exemplifies this perfectly. Cheesy neon signs. Colloquial language. An assortment of various corn or flour vessels oozing tasty mysteries. Now that you’re sufficiently hungry (or repulsed) let’s switch gears and refocus on advertising for luxury brands. Check out this text ad for Rolex, arguably the world’s most recognizable luxury watch company: Notice the language used. “Timeless” and “luxury” and “performance” and “prestige.” There’s an undeniable sense that a Rolex is opulence incarnate and an implication that if you manage to wrap one around your wrist, you are elite. Now, you may not be as recognizable as Rolex, but we can show you how to leverage the same tactics and then some (I’m looking at you, notably bland CTA) so that you can use PPC to grow and market your luxury brand. Luxury Marketing Strategy #1: Account-Wide Negative Keywords The first, and easiest, strategy for marketing your luxury brand is classic “addition by subtraction.” You’re probably already incorporating negative keywords into your optimization routine, but did you know you can save time by uploading them at the account level? Account-level negative keywords are a simple addition to your AdWords efforts; all you need is a CSV file loaded with negative keywords. From there, you simply upload the file in the Bulk Upload tab of the Shared Library and then apply it to as many campaigns as you’d like. Doing so has a handful of benefits, but the most important for marketing luxury goods and services is the ability to weed out unqualified traffic. Think about it. Say you sell shoes hand cobbled by the finest artisans in all of Montana. While the keyword “shoes” will certainly yield traffic, and some of those searchers may very well be interested in buying your exceptional kicks, the overwhelming majority of that traffic falls outside of your target demographic. This becomes even more of an issue as you begin to consider keywords with modifiers. “Cheap,” “sale,” and the dreaded “free” are all words that, when appended to a query, ostensibly eliminate a searcher as a prospect. Account-wide negative keywords ensure you never bid on terms you have no interest in paying for (on purpose or accidentally). Luxury Marketing Strategy #2: Make Bing a Priority For the majority of search marketers, AdWords is the end all be all. Bing and other networks (Yahoo Gemini among them) tend to exist in their arsenal complementarity, if at all. Generally speaking, this is a bad idea. For luxury brands, it’s a cardinal sin. What does that 30% mean, exactly? 160 million unique searchers. 5 billion monthly searches. But perhaps most important to your business is the fact that Bing allows you to reach 59 million people who aren’t reached on Google. Yes, for the most part clicks on Bing are cheaper than they are on AdWords. This is awesome. But the network’s real value is the fact that you can get an additional 118 million eyeballs (a third of which have are attached to six-figure incomes) on your luxury goods. Luxury Marketing Strategy #3: Elevate Your Ad Copy Expanded Text Ads are now our reality, and there’s never been a better time to market your high-end product using the power of paid search. With all that extra space comes the ability to differentiate yourself from the rest of the SERP with language instead of relying solely on brand recognition. After all, even when you’re bidding on branded keywords, there’s a good chance you’ll be competing with third party distributors and your direct competitors. The copy you use in your text ads will be the difference between earning a prospect’s click and watching them scroll on by. But what does better ad copy look like? Great question! As you can see in the column on the left, STA (what used to be called Standard Text Ads) placed tight restrictions on your ability to say anything compelling in your ad copy. How can you stand out from the competition when everyone’s pigeonholed into using the same five-ish sentence fragments? Off the top of my head, hiring a commercially motivated haiku writer was the only plausible solution. Today, though, with the addition of a second headline and more space in the description (plus the URL pathways), you can parlay your brand’s unique sales proposition without truncation. You can wrap it in enticing, alluring, wholly irresistible copy. Don’t just tell your prospects to buy now: tell them why they have no other choice. Check out this text ad for Chanel. What do you notice? In the good ‘ol days, this is an ad that would fly in the face of best practices. Today, though, I’d say it represents an interesting A/B test. Now, are this ad’s headlines great? No. They lean so heavily